Terms & Conditions

Terms and Conditions

1. Introduction Welcome to KGP Group. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, you must not use our website or services. KGP Group reserves the right to update or amend these Terms and Conditions at any time, and your continued use of our services indicates acceptance of any changes.

2. Definitions

  • "We," "us," "our," and "KGP Group" refer to the business entity operating this website.

  • "You" and "your" refer to the user or customer accessing our website or services.

  • "Products" refer to the goods sold by KGP Group.

3. Use of the Website

  • You must be at least 18 years old or have parental consent to use our website and services.

  • You agree not to use the website for any illegal or unauthorized purposes, and you will comply with all applicable laws and regulations.

  • Unauthorized use of this website may result in a claim for damages and/or be a criminal offense.

4. Orders and Payment

  • All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse service or cancel orders at our discretion.

  • Prices for products are listed in GBP (£) and exclude VAT unless otherwise stated. We reserve the right to modify prices without prior notice.

  • Payment must be made in full at the time of placing your order unless otherwise agreed.

5. Delivery

  • Delivery times provided are estimates and subject to availability. We are not liable for delays caused by external factors beyond our control.

  • Risk of loss or damage to the products passes to you upon delivery.

6. Returns and Refunds

  • If you wish to return a product, you must contact us within 14 days of delivery. Returned items must be in their original condition and packaging.

  • Refunds will be processed within 14 days of receiving the returned item. Please note that shipping costs are non-refundable unless the return is due to an error on our part.

7. Intellectual Property

  • All content on this website, including but not limited to text, images, logos, and design, is the property of KGP Group or our licensors. You may not copy, reproduce, or distribute any content without prior written consent.

8. Liability

  • KGP Group is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Our liability is limited to the total value of your order unless otherwise required by law.

9. Privacy Policy

  • Our use of your personal data is governed by our Privacy Policy, which is available on this website.

10. Governing Law

  • These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us If you have any questions about these Terms and Conditions, please contact us at:

info@kgpgroup.co.uk

Thank you for choosing KGP Group.